Step 3: Restore your console to factory defaults 7. Note If the console reset is successful, you may be prompted to repeat some general console set-up steps before you are returned to the Home screen. This option will reset the OS and delete all potentially corrupted data without deleting your games or apps. When prompted, select Keep games and apps. If restarting the console does not return you to the Home screen, you can reset your console from the Xbox Startup Troubleshooter.
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What to do if the offline system update is not successful 3. If the update is not successfulcontinue to the section What to do if the offline system update is not successful below for help. If this happens, your console is now up to date! You can remove the USB drive from your console. When the update is complete, the console will restart and you should be returned to the Home screen. If you have never connected your console to the Internet, you will need to connect at least once during your system setup process. If you were using a wired connection, plug your network cable back into the console. Note The console restart may take several minutes. When the flash drive is inserted, the Offline system update option on the Xbox Startup Troubleshooter becomes active. Wait 30 seconds, and then plug the power cord back in. Power off your console, and then unplug the power cord to ensure that the console is completely powered off. To bring up the Xbox Startup Troubleshooter, follow these steps. You can update your console using the Xbox Startup Troubleshooter. Note The files should be copied to the root directory, and there shouldn't be any other files on the flash drive. Unzip the file by right-clicking on the file and selecting Extract all from the pop-up menu. Back up or transfer any files on your flash drive before you format the drive.Ĭlick Save to save the console update. Note that formatting a USB flash drive for this procedure will erase all files on it.
Note The original Xbox One console may require an extra update, depending on which version of the operating system it is currently running. To use the Offline System Update, you'll need.